Terms & Conditions

All prices are in US dollars. Payment is taken at checkout through Stripe. Placing an order is an offer to buy; it’s accepted once payment goes through and you receive a confirmation email. If a product can’t be fulfilled — out of stock, a pricing error, or a destination the printer can’t reach — the order will be cancelled and refunded in full.

Every piece is printed on demand by Printful after you order it. Colours on screen can differ slightly from the finished print, and small variations in print placement are normal for made-to-order products.

Shipping is free within the United States and a flat rate everywhere else, shown at checkout before you pay along with an estimated delivery time. Delivery estimates are not guarantees. Orders shipped outside the US may be subject to import duties or taxes charged by the destination country, which are the buyer’s responsibility. Some countries can’t be shipped to, and the site will tell you before checkout.

Because each item is made for you, I can’t accept returns for change of mind or wrong size. If something arrives damaged, defective or misprinted, email hola@mategringonate.comwith your order details and a photo within 30 days of delivery, and I’ll send a replacement or a refund. Nothing in these terms limits rights you have under consumer law where you live.

The guides, photos, videos and writing on this site are shared for general information and enjoyment. I’m learning yerba mate in public, so treat recommendations as one person’s experience, not professional or medical advice. Enjoy mate responsibly, and check with a doctor if you have concerns about caffeine.

Some links are affiliate links — see the links page. Products bought through them are sold by those retailers under their own terms.

If you leave a review, you confirm it reflects your genuine experience, and you give Mate Gringo Nate permission to display it on the site. Reviews that are abusive, off-topic or misleading may be hidden.

The Mate Gringo Nate name, logo, designs, photos and writing belong to Interloop Labs LLC. Buying a product gives you the product, not the right to reproduce its design. Please don’t copy or resell site content without permission — but sharing a link is always welcome.

The site is provided as is. To the fullest extent the law allows, Interloop Labs LLC’s liability for any claim relating to an order is limited to the amount you paid for that order, and it isn’t liable for indirect or consequential losses.

These terms are governed by the laws of the State of Georgia, USA, without regard to its conflict-of-law rules. This doesn’t take away any protections you have under the consumer laws of the country where you live.

How your information is handled is explained in the Privacy Policy.

These terms may be updated from time to time. The version in force is the one on this page when you place your order.